Custom Technology Services in Austin, TX

To create personalized smart home technology solutions for you, we need to know as much as we can about you. All of our projects begin with a thorough needs analysis. After asking a variety of questions to ascertain your needs and performance expectations, we’ll advise you on the products and solutions that make the most sense for your lifestyle or business. We’ll cover your space room-by-room, in many cases doing a physical walk-through, to better understand how you use each room and the ways you could integrate technology for added comfort and efficiency.

Once we’ve undergone the original needs analysis, we’ll document it to include your specific budget qualifications and performance expectations. The initial design proposal outlines the subsystems you want to include in your Austin, Lakeway, or Cedar Park-area home in an easy-to-follow room-by-room format. We go in-depth to outline the features and functionality for each room when it comes to lighting, whole home audio video, and networking. For example, we’ll document which rooms in your home should have Wi-Fi coverage, the different shading models you may want to include, and if you’d like to implement our home wellness technology. After presenting the project specification, we’ll integrate any of your feedback before proceeding to the project design.

We take the approved project specifications and interpret them with exacting detail to match all of the capabilities and functionality you expect. At this stage, we’ll outline hardware model numbers and prices as well as all the labor needed to execute the job. Backed with Computed Aided Design (CAD) technology and project drawings, our engineering team crafts a comprehensive plan for all technicians and trade partners to follow. These include vital information on low-voltage wiring, looping and grouping of lighting loads, engineering schematics, rack elevations and keypad specifications.

The goal of a professional lighting design is to achieve the right mood in each room of your property. It all starts with that initial needs intake to find out what activities you want to accomplish. Then it’s up to our experts to craft a layered lighting design by selecting the right fixtures and loads for your home in the Bee Cave, TX, area. For example, we’ll use ceiling fixtures for overhead lighting, sconces for accent lighting, and down lighting in cabinets or tables for specific tasks. We then group your fixtures within dedicated loads for greater home lighting control. For example, an “Artwork” load controls all the fixtures geared at showing off the pieces of art in a specific room from one switch or dimmer.

Coordinating the completion of our smart technology projects requires active project management from our staff to ensure protocols are met, design plans are followed, and any as-built documentation is updated whenever new work orders or changes occur. Since different groups may be working on security, AV, and lighting subsystems separately, it’s important to have a dedicated project manager in charge of bringing them all together. Our project managers oversee and communicate with technicians, contractors, and subcontractors to ensure they’re following the project design and staying within schedule.

Low-voltage wiring serves as the foundation behind all our integrated technology projects. As part of our project designs, we integrate the fiber and copper wiring needed to support any AV, security, networking, lighting, and shading capabilities. Our wiring infrastructure accommodates all current system requirements and allows for future technology upgrades. Not only do we take great care to choose the appropriate wire for each application, but we meticulously organize our racks for easy maintenance and upgrades. Different solutions are available for new construction or retrofits of an existing space.

After the engineering plans are complete, it’s time for the installation to take place. We start with the initial conduit, low-voltage wiring, and enclosures. Then our team will install all equipment, including displays, keypads and speakers as laid in the original plans. Our staff has multiple certifications needed to know the unique installation requirements for all our manufacturers. They follow the exact design approved by you or your team to deliver an intuitive and reliable system that matches your performance expectations.

We offer world-class service for all our projects in the form of ongoing maintenance and support to resolve any issues quickly and efficiently. All technology experiences some wear and tear, so we constantly fine-tune your system to ensure it meets all your performance and functionality standards. We offer service plans tailored to your project, which include 24/7 remote system management, tech support, priority response time, and yearly on-site tech reviews. We’ll also serve as your technology advisor and let you know when we hear of new technology that may enhance your system performance.

No project is complete without the programming and system configuration needed to create a platform that brings all your technology together. Reliable programming serves as a universal language between your lighting, audio, video, security, and more. Each one of our programmers brings their technical expertise to create an effortless control experience via touch screens, keypads, remotes, and smart devices. Every job is unique, so we will tailor your system interfaces to match your project’s capabilities and desired functionality.

Our technicians can actively monitor all your network and IP-connected devices from a remote connection. From a centralized performance dashboard, they can immediately gauge the status of all your devices. They will see a real-time update on lighting, climate control, security, and AV components and know immediately if there are issues that need to be resolved. Just as important, they’ll automatically download any new software upgrades or patches. As part of your system monitoring, we’ll also conduct regular network performance tests since latency is often a cause of performance issues.